The 2018 Friends of the Festival Volunteer Apps are open
The Festival could not take place without the support of our wonderful Friends of the Festival volunteers. There are many positions available during the event so be sure to let us know your particular field of expertise or interest in your application. Please note however that your application does not necessarily guarantee you a position and/or your first preference, as we receive many applications and vacancies are limited. Unfortunately we are unable to provide accommodation for volunteers – you will need to organise your own.
Volunteers will receive a weekend pass and a free Friends of the Festival T-shirt in return for working 8 – 12 hours across 2 or more shifts. Successful applicants will be notified in December. Before you apply please read our volunteer code of conduct and general ticketing terms & conditions.
To apply to be an MC or Stage Manager, please do not use this form. Go to the MC SM APPLICATION PAGE.
Positions which may be available may include:
ADMINISTRATION – PERFORMER RECEPTION
Handles everything artist related, from check-in, site information, transportation requests, back stage & green room assistance, and problem solutions. Patience and public relations skills are a must. Volunteers should be able to deal with high stress environments.
If you enjoy food preparation and customer service, you may like to assist the local hospital provide meals to the public. Volunteers would ideally have a current Food Handling Certificate and must be 18 years or older. Volunteers should expect a hardworking and fast paced environment and to be on their feet and mobile throughout their shift.
CD & MERCHANDISE SHOP
The Music & Merch Shop is the place where CDs and other merchandise of the festival and its performers are sold. Artist signings and some sales also occur in satellite booths following performances. Volunteers must have customer service and sales experience, a friendly nature, and be comfortable working with the public. Crowd control and shop decor/window dressing experience would be an advantage. The ability to lift up to 15kg is required. There are a limited number of pre and post-festival positions available.
FESTIVAL INFORMATION BOOTH
This crew answers general questions about the festival, the site, and the neighbourhood as well as selling festival souvenirs, operating lost & found, feedback/complaints registry and message centre. A background in customer service or public relations, familiarity with the local area and cash handling skills are a must.
It is your role to ensure smooth foot traffic control and ensure patrons and other personnel follow the correct scanning procedures to enter and exit the festival grounds easily and safely. Excellent people skills, powers of observation and a friendly, welcoming attitude are a must!
The Street team is an enthusiastic and dedicated group who work pre-festival helping promote the Festival to the community around us. They are responsible for distributing posters and promotional materials to local businesses and venues. Volunteers should be outgoing and comfortable speaking to members of the public. Volunteers should be familiar with the festival and South West Victorian area. Some pre-festival positions will be available; own vehicle will be required.
This role is to exchange tickets for wristbands, answer questions, and problem solve at the Ticket Exchange marquee. It’s your job to make the experience as smooth and as pleasant as possible. Experience with the public and customer service is an asset. Volunteers should expect to be on their feet and mobile for most of their shift.
The Venue Assistants are the eyes and ears of any festival. Through supporting the festival’s security team, Venue Attendants are vital to the wellbeing of the ticket holders and the smooth running of any venue. Duties range from crowd management, offering assistance and giving directions, clearing rubbish between concerts, replenishing backstage supplies, watching out for hazards and fires and reporting any concerns to the security team. This work is very rewarding, a great way to meet new people and most of all see what goes on behind the scenes of a music festival.
The Venue Supervisor manages the front and back stages of each venue. Duties include securing backstage entrances and controlling authorised access, supervision of venue assistants, working in conjunction with MCs and Stage Managers to control crowd movement as the venue fills, managing backstage supplies and to ensure patron and performer comfort within venues. Strong leadership skills, crowd control experience and specialised training are required.
For further information, please contact the Festival Office at [email protected] or 03 5568 2227.
To apply to be an MC or Stage Manager, please go to the MC SM APPLICATION PAGE.